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Tailored for Success

Onboarding and Training

We prioritize your success with structured implementation and on-demand training options for you and your team to reach your operational goals.

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streamlined

Success in 30 Short Days

We, at MaintenanceFirst, appreciate that adopting a new technology solution can be a challenging task. That's why we have created an onboarding process to ensure a seamless transition. We tailor each onboarding process and include various essential features that are aimed at making the implementation of our technology solution as easy and effortless as possible.

Regular communication with our customers is a crucial part of our onboarding process. Our team of experts will keep you updated on progress to ensure that you are always in the loop. We believe that transparency and collaboration are essential in building a successful partnership, and we value maintaining an open and honest relationship with our customers.

We offer FREE lifetime support and our team of experts is always available to assist you whenever you need it. We pride ourselves on our excellent customer service, and we are committed to being by your side every step of the way. We believe that your success is our success and we are dedicated to helping you achieve your business goals.

FAMILIARIZATION

Planning

We work with you to assess the operations of your facility and come up with a solution that meets your needs.

Documentation

Once your goals have been defined, we will send you documentation to ensure that we are all on the same page.

CONFIGURATION

Data Migration

You can migrate personnel, work orders, asset equipment, and other information from third-party applications or import data from a spreadsheet.

Customization

Our MaintenanceFirst team will customize m1Encompass to ensure optimal management of your entire facility.

IMPLEMENTATION

Training

Discover how to effectively use the system by learning all its functions, tricks, and shortcuts to become a skilled user.

Go Live

Having completed the full training program, you will be prepared to unlock the full potential of m1Encompass.

LIFETIME SUPPORT

Headache-Free

Get the support you need anytime with unlimited access to training videos, webinars, and StatSupport.

always at hand

Training Services

Unlock the full potential of m1Encompass with our comprehensive training program. While the built-in tutorial videos offer a solid foundation, our MaintenanceFirst technicians will elevate your learning experience. By enrolling in our training, you'll not only master every function of the system, but also gain invaluable insights into industry best practices, shortcuts, and expert techniques. This specialized training will streamline your learning curve, empowering you to achieve your desired level of automation efficiently and effectively. To stay informed, join our regular ongoing webinars. These webinars are an excellent source of information and will help you stay up-to-date with the latest updates, additions, news, trends.

Remote Training
On-site Training
Webinars
Tutorial Videos

Seamless
Remote Training

Discover the convenience and efficiency of our remote training sessions for m1Encompass. Our experienced experts will guide you through the application, ensuring a swift and successful start, whether you're participating from your office or the comfort of your home. From individual users to entire departments, we customize the sessions to meet your specific requirements. Ideal for both new hires and refreshing your skills, our remote training enables your team to gain a comprehensive understanding of the software's functionalities. With a stress-free and cohesive training experience, everyone can easily align and collaborate effectively.

Enhanced On-site Training Experience

Experience the difference with our fully tailored on-site training sessions, designed to meet your specific needs. Our training can span a minimum of two days, and we can accommodate longer durations as necessary to ensure a perfect alignment with your requirements. Our comprehensive curriculum covers a wide array of topics, ranging from fundamental commands to advanced report generation. Beyond delving into the application's features, our on-site sessions prioritize addressing the unique operational challenges faced by each user. Our seasoned experts not only provide effective instruction on utilizing the application but also offer invaluable insights to help you streamline processes and seamlessly integrate them into your day-to-day operations. Benefit from our value-added on-site training, empowering you to maximize the potential of the software while optimizing efficiency and productivity.

Stay Informed with Our Engaging Webinars

Stay ahead of the curve, gain valuable insights, and remain up-to-date with evolving industry standards. We highly recommend joining our regular webinars, which focus on relevant topics refreshed annually to incorporate new additions and modifications. These updates reflect both the dynamic industry landscape and MaintenanceFirst's innovative advancements. By investing just one hour per month, you can stay current with the program, acquire new tips for effective usage, and enhance your navigation skills. Don't miss out on this exceptional opportunity to expand your knowledge and optimize your experience with us.

Interactive Tutorial Videos at Your Fingertips

Discover our comprehensive library of tutorial videos seamlessly integrated into the m1Encompass application. These videos provide in-depth guidance for every function, offering detailed step-by-step instructions. Serving as a valuable resource, they complement your initial training and webinars, reinforcing your understanding of the software. With the flexibility to learn at your own pace, these videos are accessible 24/7, empowering you to enhance your knowledge and skills at any time, day or night. Unlock the full potential of m1Encompass with our interactive tutorial videos, always at your fingertips.

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