PRODUCTS : m1Connect

Compatible with both the m1Encompass and m1Legacy systems, m1Connect provides a fully customizable, powerful interface for your customers to use and initiate the Work Order or Purchase Order process. In addition, m1Connect allows your customers to search for previous requests, eliminating excessive interaction requirements necessary for simple status checks. The search criteria and displayed results can be customized for you to provide only the information you deem necessary.

m1Connect includes powerful tools to help facilitate the customer request process, including the ability to automatically assign Work Order requests to particular technicians dependent upon Work Order type, Equipment type, Department, or Building. m1Connect allows to ability to configure multiple automatic email notification possibilities, keeping everyone involved with the request up to date with request changes and actions. The application can be customized to notify Maintenance Managers and their Technicians, Requesting Customers, and even Department Managers at different points of the Work Order and Requisition life cycle. This assures critical, while eliminating unwanted, communication of maintenance operations.

Ready to jumpstart your maintenance management?
Get Started today with MaintenanceFirst!